Privacy Policy

1. Introduction
1.1 This is the privacy policy of Candiasoil Limited.
Its purpose is to tell you how we process your "Personal Data" (ie data about any identified or identifiable living person). In particular:
a) what Personal Data we collect;
b) how we use it;
c) how we protect it;
d) to whom we disclose it;
e) how you can access and rectify it.
1.2 If you have any queries concerning this policy, please contact us by using the details on the "Contact Us" page on our website.
1.3 We may change this policy at any time. Please check it carefully whenever you visit this site.
2. What Personal Data do we collect?
2.1When you register with us or place an order, we collect and store basic information such as your name, contact and order details, username and password. You may provide us with additional information on the site  if you communicate with us by phone / email or otherwise.
2.2 We may receive and store certain information automatically when you interact with us. Examples include the internet protocol (IP) address used to connect your computer to the Internet, login, e-mail address, password, computer and connection information such as browser type and version, your operating system and platform, purchase history, which we may aggregate with similar information from other customers, the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), cookie number, goods or services you viewed or searched for, parts of our site you visited and any phone number used to contact us.
2.3 Like many websites we use cookies. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. A session cookie enables us to identify you (only) throughout a session on our site, so that you can use features such as the basket and are able to place orders. A session cookie is essential to our service. We may also use a cookie so that our web server will recognize your browser when you visit our site again. This will enable us to provide features such as personalized greetings and storage of items in your shopping basket between visits. The Help menu bar of most browsers tells you how to modify your browser to accept or reject all cookies or be notified when a cookie is set. However, cookies allow you to take full advantage of the most useful features of our site and we recommend that you leave them turned on. In any case you cannot use our service if you reject session cookies.
3. How do we use your Personal Data?
3.1 We use your Personal Data to process your order.
3.2 We may use IP addresses for customer profiling purposes.
3.3 We may use your Personal Data to provide a more personalized and user-friendly visit to our website, to streamline future orders, to help us track user traffic patterns, to communicate with you about orders, goods, services and promotional offers, to update our records and maintain your account with us, to display content such as favourites, to recommend goods and services that might be of interest to you and to enable targeted promotions when you visit our site. We may also use this information to improve our store and platform, prevent or detect fraud or abuses of our site and to enable third parties to carry out technical, logistical or other functions on our behalf.
3.4 We may access, copy, preserve, or delete any Personal Data where we are required to so by any applicable laws, statutes, regulations, standards or codes of conduct or competent authority or to protect our rights or those of our partners or customers.
4. How do we protect Personal Data?
4.1 Security is a high priority for us. We take appropriate precautions to protect Personal Data from loss, misuse, unauthorised access or disclosure, alteration or destruction.
5. To whom do we disclose personal data?
5.1 We disclose Personal Data to third parties for the purpose of processing your order and for no other purpose. These include third parties for credit card processing or delivery companies.
5.2 We may disclose your Personal Data to our business partners to facilitate the offering of their goods or services to you when you visit our site. We will not otherwise sell or provide your Personal Data to third parties for marketing purposes unless you consent.
6. How can you access and rectify Personal Data?
6.1 You can access and rectify certain of your Personal Data by logging into your account or by contacting us using the details provided on our website.
6.2 For information about your rights under UK data protection laws, see the website of the UK Data Protection Commissioner.
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